CITIZEN'S CHARTER 
 
(Summarised version)

SERVICES

The NCCF provides the following services to its customers/buyers:

Monitoring

NCCF has constituted a Monitoring Committee at New Delhi to assess the level of satisfaction of the user Ministries, Departments and other organisations on the services provided by the NCCF.

Responsibilities towards the indenting organisations

NCCF allows time upto 30 days to the indenting organisations to report defects in goods and deficiencies in services on the orders executed against their indents.