The
Grievances Officers have been nominated in each Branch and also in Head
Office of NCCF.
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The
customers/buyers/suppliers (Registered) can send their complaint in writing to the above said
Grievances Officer for redressal of the same. They can also meet the
Grievances Officers, if necessary.
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The
Grievances Officers would redress the grievances within a maximum
period of three months.
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The
Head of the Branch/Depot and Divisional Heads in Head Office including
Chief Vigilance Officer and Managing Director meet the complainants from
11.00 A.M. to 12.30 P.M. on each Wednesday.
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The
Managing Director also hears the grievances during his tour to
the branches/depots. The concerned Branch/Depot notifies the
programme of the Managing Director on Notice Board for the information
of the public.