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DIRECTORS' REPORTS

The Board of Directors have immense pleasure in presenting the 45th Annual Report of National Cooperative Consumers’ Federation of India Limited (NCCF) for the year 2009-10 together with the Audited accounts and Report of the Auditors for the year ended 31st March, 2010.

THE YEAR AT A GLANCE:
As anticipated, the year 2009-10 also turned out to be an year of satisfaction to the organization. The working results before you show that the Federation achieved good results though faced certain setbacks in some business segments. This was mainly due to the changes in the Government Policy and other factors. However, the business of export tremendously increased. The new business of import of pulses with the support of Ministry also helped the Federation in a big way in generation of its revenue. The Government of India appointed NCCF as one of the nodal agencies for import of pulses for distribution through PDS at subsidized rates. The Federation during the year imported Green Moong & Yellow Peas for the state of Rajasthan and Lemon Toor & Black Matpe for Tamilnadu.

The Federation achieved sales turnover of Rs. 1322.38 Crores including the business of issuing N.O.C. for export of Onion and recorded an all time high net profit of Rs. 11.17 Crores before taxation and Rs. 8.33 Crores after taxation during the year.

In the present scenario of globalization, in a time of rapid growth, socio - economic changes happening all around, entering of Organised Sector
in retail trade, and in the present era of competition, the cooperatives can not remain a silent spectator and look merely at their traditional business in
the consumer sector. We too have to respond to the challenges before us thrown by the fast changing pattern of consumer needs and endeavour doing
things better and faster with adoption of new technology and professional Management so that we may sustain. The consumer cooperatives need diversification and need to adopt market driven strategies for their commercial operations for their sustenance. We are happy to report that the Federation successfully met the challenges with due care, as the results for the financial year 2009-10 show.

The Federation has also taken initiative to broad base its commercial operations by entering into new lines of business with a view to facing new economic challenges and sustain its survival. The Federation during the year expanded its services into more areas and attempted diversification in new lines of business such as undertaking Housing projects, construction and renovation of Hospitals, construction of Cattle-sheds, development of Agri related infra-structural projects, supply of Agri-inputs etc. Besides this, The Federation also took up import of pulses for its distribution through PDS at subsidized rates in different states. There are several other business proposals and projects under consideration.
FINICIAL RESULT

The summarized financial results for the year 2009-10 with comparative figures of the previous year are given below:-

(Figures in lakhs of Rs.)

 

Seals

2009-10

2008-09

A.

Internal Trade

70495.99

49016.74

B.

Foreign Trade

61742.85

 36511.48

 

Total Turnover (A+B)

132238.84

85528.22  

 

Gross Margin

2417.98

1462.34

 

Other Receipts

655.22

      388.68

 

Total Income for the Year

3073.20

       1851.02

B.

Expenses

 

 

 

Establishment Expenses

1490.33

   1208.84

 

Administrative Expenses

369.02

       337.13

 

Finance Charges

14.57

16.06   

 

Selling & Distribution Expenses

51.56

       45.64

 

Other Expenses

30.35

     48.32

 

Total Expenses for the year

1955.83

   1655.99

 

Profit before Tax

1117.37

195.03

 

Less Income Tax

284.37

36.78

 

Profit after Tax

833.00

158.25

BUSINESS SCENARIO:
The Commodity-wise sales performance of the Federation during the year 2009-10 alongwith the corresponding figures for 2008-09 are given as follows:-:
(Figures in lakhs of Rs.)

Commodity

2009-10

2008-09

Grocery (Including food grains, pulses & spices)

39887.77

27447.34

General Merchandise

13351.40

15659.50

Textiles

3675.79

1949.31

Confiscated Goods

858.63

1058.20

Coal

765.10

2902.39

Import/Export (including outright & through Associate shippers)

61742.85

36511.48

Agri-Inputs 9591.79
-
New Lines Of Business including Medicine 442.82
-
Real estate/Civil Construction 1922.69
-

Total

132238.84

85528.22

GROCERY:
The Grocery business increased from Rs.274.47 Crores in 2008-09 to Rs.398.87 Crores during the year under review. This was mainly due to efforts made in the business of supply of Imported Pulses, domestic supply of foodgrains, and other goods to the Cooperatives, State Agencies and other buyers. The Federation procured sizeable stocks of Paddy in West Bengal during Khariff 2009-10 under Minimum Price Support Scheme and is likely to expand it in the new financial year in other states also.
GENERAL MERCHANDISE/NEW LINE OF BUSINESS:
During the year under review, the sales of General Merchandise stood at the level of Rs. 133.51 Crores during the year 2009-10 in comparison to the sales of Rs. 156.59 Crores during the year 2008-09. No significant impact of revised order in respect of supply of stationery and other office use articles to the Government Departments was felt as far as the total sales is concerned..
TEXTILES:
The sale of textiles registered growth as compared to the previous year. It was Rs. 36.75 Crores in the year 2009-10 as against the sales of Rs 19.49 Crores during 2008-09. Closure of many textile mills in organized sector and entry of small scale units from handloom and powerloom section affected expansion of business in this line of activity
COAL:
The sales turnover during the period under review was Rs. 7.65 Crores as compared to the turnover of Rs. 29.02 Crores during 2008-09. It has been mainly the supply of imported coal in the state of Andhra Pradesh. The main reason for fall in sales of domestic coal is attributed to new coal distribution policy of the Government.
IMPORT/EXPORT:
The Federation as canalising agency made significant increase in the volume of work done in issuing the N.O.C. to the exporters of Onion, The Federation exported 3.89 lakhs MTs of Onion valuing Rs.617.42 Crores through Associate Shippers, as per guidelines of Ministry of Commerce, Govt. of India.
CONFISCATED GOODS:
The Federation, which is an agency nominated by the Government of India for lifting and for distribution of confiscated goods from Customs, continues to lift consumer confiscated goods on all India basis. It distributed confiscated goods comprising of various items to the extent of Rs. 8.58 Crores during the year as against the sales of Rs. 10.58 Crores in the previous year.
REAL ESTATE/CIVIL CONSTRUCTION:
During the year 2009-10, the Federation achieved sales in Business of Real Estate/ Civil Construction to the tune of Rs. 19.22 Crores.
NEW LINES OF BUSINESS:
During the year 2009-10, the Federation achieved sales in New Lines of Business to the tune of Rs. 4.42 Crores, which is inclusive of sale of Medicines and renovation of Hospitals etc.
AGRI-INPUTS
Good business of Agri Inputs like Seeds, Pesticides,
Bio-fertilisers and Bio-pesticides was developed in some branches namely Patna, Kolkata, Bhubaneswar, Lucknow and Kanpur etc. During the year 2009-10, the Federation achieved sales turnover of Rs. 95.91 Crores in Agri Inputs Business.
PROPOSED NEW LINES OF ACTIVITIES
With a view to diversifying its commercial operations in the changed economic scenario, the Federation has been making efforts to explore possibilities of enhancing the existing business and adding few new lines of business some of which are outlined as follows :-
• Enhancing the Import of pulses and its supply to few more States, as one of the nodal agencies appointed by the Govt. of India for its distribution under PDS at subsidized rates.
• Enhancing volume of procurement of Paddy and taking up the procurement of Rabi Crop in the state of West Bengal and explore such business in other states.
• Undertaking procurement and supply of items as per the schemes of State and Central Govt. in order to contain the price line.
• Bulk procurement of agricultural commodities and other consumer goods and disposal of the same on commercial line.
• Develop Housing Projects on the line of work undertaken in Kolkata and strive to complete the on going project.
• Undertake construction, renovation and designing work of Hospitals etc. on the pattern of work taken up in the state of U.P. and expand it in other places.
• Expanding and enhancing the volume of business of supply of Agri-inputs like pesticides, insecticides, bio-fertilizers, micronutrients, seeds etc. to the Government agencies.
• To make concerted efforts to develop Agri- related Infra-structure projects and construction of storage space under different Govt. Schemes including the schemes of organizations like FCI,
CWC etc.
STRATEGIES TO IMPROVE THE BUSINESS:

It has been time and again felt necessary to adopt an approach to ensure improvement in the present business and its future development and growth at a desired level so as to achieve the targeted results. There are huge opportunities but there are areas where risks are also involved. We had to get our strategy right, depending upon our competence. And today looking back we can safely say that we have grazed on greener pastures and are looking forward to consolidate the growth in the markets and venture to new opportunities in which there are good potentials for doing business with public purpose and with lesser risks. The following strategies are afoot to improve the business of the Federation in the years to come:

• Upgradation of skills of employees and infusion of
new professionals.

• Diversification of commercial operations.
• Involvement of the local members in promotion of business.
• To introduce modern management system and technology
in future business..

MEMBERSHIP:

The Membership of the Federation was 136 as on 31.3.2010 comprising of the following:

State level consumer cooperative Federation 20
Large sized Wholesale/Central/Primary Cooperatives 112
National level Apex Cooperative Federations 2
Goverment of India 1
NCDC 1
Total: 136
SHARE CAPITAL:
The paid-up share capital of the Federation as on 31.3.2010 was Rs.13.79 crores(same as the previous year) as detail below:-:
(Figures in crores of Rs.)
 

As on 31.3.2010

As on 31.3.2009
Cooperatives 3.03 3.03
NCDC 0.02 0.02
Government of India 10.74 10.74
Total 13.79 13.79
 
HUMAN RESOURCE DEVELOPMENT:

Human Resource is the main foundation on which the Federation has been fulfilling its obligations. The development of human resource is key to success in any commercial organization. The Federation continued its efforts for development of human resource and took several measures for motivation of the work-force and for upgrading their knowledge and skill in different segments from time to time.

INDUSTRIAL RELATIONS:

The relations with employees are of utmost importance for an organization. The periodical meetings held between the representatives of the Management and Union during the year, were very useful and cordia.

COMPUTERISATION:

The Federation continued to strengthen the computerization network in its Head Office, Branches and Sub- branches in phases to improve the Management Information System and other functional areas. The Federation’s website “www.nccf-india.com.” contains all relevant informations about the organization and its functioning. The Citizens Charter has been formulated and is available on Website.

POPULARIZATION OF HINDI AS NATIONAL LANGUAGE:

NCCF is implementing the Provisions of the Official Language Act and continues to make vigorous efforts to promote the use of Hindi in its day-to-day work. Essay writing competition and debate amongst the employees were conducted. In order to promote and popularise the Hindi language, incentives in form of Cash Prizes to the employees and Rajbhasha Trophy to a Branch were awarded for doing maximum work in Hindi. The Managing Director attended the meetings of the Hindi Advisory Committee on official Language held at New Delhi on 13.11.2009 and 17.2.2010. During the year the following events were organized to popularize the use of Hindi in office work:

Quarterly Meetings of  Official Language 4

Implementation Committee

1
Hindi Workshop 4
Hindi Diwas 14/9/2009
Hindi Pakhwaras 1st -15th  September 2009
PUBLICITY & MEMBER/PUBLIC RELATIONS:

NCCF continued to project its image with member institutions in particular and consumer cooperatives in general and with consumers, Central and State Govt. Departments, Public Sector Organisations, Institutions and business associates by maintaining liaison and regular contacts as also by participation in various exhibitions, seminars and workshops. The Federation continued to bring out its Quarterly Journal “Indian Consumer Cooperator” containing latest News on Consumer Cooperatives and information on consumer interest and on NCCF.
NCCF in association with ICA – AP organised the 43rd meeting of the Committee on Consumer Cooperation for Asia and the Pacific and Sub-Regional Seminar on Development of Consumer Cooperatives in Asia on 9th December, 2009 at Pune.

VIGILANCE SET UP:

The Federation’s Vigilance Cell is headed by Chief Vigilance Officer on deputation from the Govt. of India. As a preventive measure, Vigilance Cell conducted surprise checks and regular inspections for reviewing the systems and procedures in handling the commercial transactions. Based on the feedback given by Vigilance Cell, guidelines were issued to the Branches and Sub-branches from time to time for adoption of preventive and corrective measures while dealing its commercial transactions.

Vigilance Awareness Week was organized from 3.11.2009 to 7.11.2009 at Head Office as well as at all the Branches and Sub-Branches.
WORK PROGRAMME FOR THE YEAR 2010-11:

Against the Sales Turnover of Rs. 1322 Crores for the year 2009-10, a revised work programme of Rs. 1500 Crores has been drawn up for the year 2010-11 as against original Work Programme of Rs.1115 Crores.

LINKAGE WITH THEMEMBER SOCIETIES
The Federation has drawn up a plan of action for establishing vertical linkage with the member societies for mutual benefit and collective initiatives in taking up consumer and commercial activities. It has also prepared a programme for improving the operational efficiencies of the member cooperatives- particularly the wholesale and primary cooperatives, which is proposed to be implemented in stages.
ACKNOWLEDGEMENT:

We take this opportunity to offer our sincere thanks and gratitude to Shri Sharad Pawar Ji the Hon’ble Union Minister for Agriculture, Consumer Affairs, Food & Public Distribution, for his valued and continued support & guidance. We also acknowledge the guidance and support of Prof. K.V. Thomas, Hon’ble MOS for Agriculture CA, Food & PD

Our thanks are also due to the Secretaries to the Govt. of India particularly Deptt. of Consumer Affairs, Deptt. of Food & Public Distribution, Deptt. of Agriculture & Cooperation , Ministry of Commerce, and Ministry of External Affairs. Special thanks are also due to the DOPT and Ministry of Finance for allowing the extension of GFR on procurement of office use articles by the Govt. Organizations by another two years.

We are also grateful to the other Central Govt. Departments., State Governments and State Agencies for using the infra-structure of the Federation for procurement of there various requirements from time to time.

Our sincere gratitude is also due to the Central Registrar, Cooperative Societies and Registrars of Cooperative Societies of all States and Union Territories for their guidance in the promotion and development of the consumer cooperatives.

We thank International Cooperative Alliance (ICA) for their continued support and guidance in various fields particularly in the field of arranging global training programmes.

We express our sincere thanks to the Managements of all the Member State Consumer Cooperative Federations, Cooperative Marketing Federations, `Wholesale/ Central Stores for their active support, participation and contribution in the progress of the Federation.

We thank the NCUI, NAFED, VAMNICOM, NCDC, WFP, APO, APEDA, FCI, CWC, Business Associates, other organisations, valued customers and clients for their cooperation and support. We also acknowledge the prompt and efficient services rendered by our Bankers viz. Central Bank of India, UCO Bank, J&K Bank, Union Bank of India and Federal Bank.

We place on record our appreciation for the commitment, dedication, hard work and devotion to duty shown by the officers and staff of the Federation at all levels. We acknowledge that but for their sustained continued efforts, the growth of business and profitability as witnessed now could not have been possible

This report is concluded with happy note of good business done during the year 2009-10 and it is expected that the next year will be even more promising and will bring new laurel and new feathers to the cap of your Federation.

For & on behalf of the Board of Directors

(VIRENDRA SINGH)
CHAIRMAN
   
 
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