The Board of Directors have immense pleasure in presenting the 46th Annual Report of National Cooperative Consumers’ Federation of India Limited (NCCF) for the year 2010-11 together with the Audited accounts and Report of the Auditors for the year ended 31st March, 2011.

In the present era of competition, when organized sector is entering in Retail trade, the cooperatives cannot look at traditional business in the consumer sector but respond to the challenges and endeavour to do things by adopting technology & professionalism. They need diversification and should adopt market driven strategies for its sustenance. We are happy to report that the Federation has also taken initiative to broadbase its commercial operations by entering into new lines of business. The Federation has also successfully increased its contribution in the Schemes launched by Govt. of India by supplying imported Pulses through PDS at subsidized rates.
We have immense pleasure to inform that NCCF played an important role in distribution of Onion in Delhi on large scale to check rising prices of Onion at subsidized rates under the Govt. Scheme. The distribution was made through Retail outlets of SAFAL (Mother Dairy), Kendriya Bhandar, Member Stores of NCCF, Retail outlets of NCCF & Mobile Vans.
Working Group consisting of Secretary (CA) in chair, Chairman & Managing Director, NCCF, Principal Secretary (Coop.) of the Government of Rajasthan & Maharashtra and Director (Coop.), Deptt. of Consumer Affairs as Members was constituted to study the working of NCCF and suggest plan of action to explore the possibility of betterment and improving the functioning of the NCCF.

The summarized financial results for the year 2010-11 with comparative figures of the previous year are given below:-

The Federation is making all-out efforts and looking for the possibilities of diversifying its activities by adopting new lines:
i) In addition to the Import of Pulses under the Scheme “Distribution of Pulses through PDS at Subsidized Rates” as nominated agency of the Govt. of India, we are looking for possibilities of import/export of other items also.
ii) Procurement of Paddy/Wheat as State Agency in different States under Price Support Scheme of the Govt. of India on behalf of
FCI.
iii) NCCF may enter into the field of direct marketing of Agricultural Produce by opening their own centers of purchases, storage, processing & sales of consumer goods by connecting such players together in an integrated value chain where the individual facilities are owned by the respective private trade.
iv) Procurement of Oil-seeds and Pulses under MSP Scheme of the Government of India.
v) Export of Rice & Wheat under Government to Government Business and also under Govt. approved Schemes.

The Membership of the Federation was 141 as on 31.3.2011 comprising of the following:

NCCF is implementing the Provisions of the Official Language Act and continued to make vigorous efforts to promote the use of Hindi in its day-to-day work. Essay Writing Competition and Debate amongst the employees were conducted. In order to promote and popularize the Hindi Language, incentives in the form of Cash Prizes to the employees and Rajbhasha Trophy to the Branches were awarded for doing maximum work in Hindi. The Managing Director attended the meetings of the Hindi Advisory Committee on Official Language held on 21/9/2010 and 15/2/2011 at Madurai and New Delhi respectively. During the year, the following events were organized to popularize the use of Hindi in office work:-

NCCF continued to project its image with member institutions in particular and consumer cooperatives in general and with consumers, Central and State Govt. Departments, Public Sector Organisations, Institutions and business associates by maintaining liaison and regular contacts as also by participation in various exhibitions, seminars and workshops. The Federation continued to bring out its Quarterly Journal “Indian Consumer Cooperator” containing latest News on Consumer Cooperatives and information on consumer interest and on NCCF.
NCCF in association with ICA – AP organised the 43rd meeting of the Committee on Consumer Cooperation for Asia and the Pacific and Sub-Regional Seminar on Development of Consumer Cooperatives in Asia on 9th December, 2009 at Pune.

As a preventive measure, Vigilance Section conducted surprise checks and regular inspections for reviewing the system and procedures in handling the commercial transactions. Based on the feedback given by Vigilance Section, guidelines were issued to the Branches & Sub-Branches from time to time for adoption of preventive and corrective measures while dealing its commercial transactions.

Against the sales turnover of Rs. 1464.55 crores for the year 2010-11, Work Programme of Rs. 1800 crores has been drawn up for the year 2011-12.

We take the opportunity to offer our sincere thanks and gratitude to Prof. K.V. Thomas, Honble Minister (I/C) for Consumer Affairs, Food & Public Distribution. for his valued and continued support & guidance.

Our thanks are also due to the Secretaries to the Govt. of India particularly Deptt. of Consumer Affairs, Deptt. of Food & Public Distribution, Deptt. of Agriculture & Cooperation and Ministry of Commerce. We hope to get their guidance & support in the year to come.

We are also grateful to the other Central Government Departments, State Governments and State agencies for using the infra-structure of the Federation for procurement of various articles required by them from time to time.

Our sincere gratitude is also due to the Central Registrar, Cooperative Societies and Registrars of Cooperative Societies of all States and Union Territories for their guidance in the promotion and development of the consumer cooperatives.

We thank International Cooperative Alliance (ICA) for their continued support and guidance in various fields.

We express our sincere thanks to the Managements of all the Member State Consumer Cooperative Federations, Cooperative Marketing Federations, Wholesale/Central Stores, NCDC and CWC for their active support, participation and contribution in the progress of the Federation.

We thank Business Associates, other organizations, valued customers and clients for their cooperation and support. We also acknowledge the prompt and efficient services rendered by our Bankers viz UCO Bank and Central Bank of India, Jammu & Kashmir Bank, Union Bank of India and Federal Bank.

We place on record our appreciation for the commitment, dedication, hard work and devotion to duty shown by the officers and staff of the Federation at all levels. We acknowledge that but for their sustained continued efforts, the growth of business and profitability as witnessed now could not have been possible.